
{"id":12333,"date":"2023-05-05T10:15:49","date_gmt":"2023-05-05T17:15:49","guid":{"rendered":"https:\/\/tegnacorpstage.wpengine.com\/advertise\/?p=12333"},"modified":"2024-01-18T11:40:40","modified_gmt":"2024-01-18T18:40:40","slug":"creating-a-successful-hospital-marketing-plan","status":"publish","type":"post","link":"https:\/\/www.tegna.com\/advertise\/creating-a-successful-hospital-marketing-plan","title":{"rendered":"Creating a Successful Hospital Marketing Plan"},"content":{"rendered":"<h1><b>Creating a Successful Hospital Marketing Plan<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">On top of providing the very best medical care, TEGNA\u2019s new e-book,<\/span> <em><a href=\"https:\/\/www.tegna.com\/advertise\/healthcare-consumer\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Checking the Pulse of Today\u2019s Healthcare Consumer<\/span><\/a><\/em><span style=\"font-weight: 400;\">, found that it\u2019s critical that hospitals of all shapes and sizes understand healthcare consumers\u2019 attitudes, expectations, behaviors, and pain points to bring in new and existing patients for essential healthcare services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That makes a marketing plan critical. Good health outcomes abound when you effectively communicate how your hospital will meet and exceed patient expectations. Think of it this way: an effective marketing plan is a spoonful of sugar to help the medicine go down.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are our tips to help your hospital be seen, build brand trust, develop attractive creative, and position your healthcare system as the vital choice in quality care with a strong hospital marketing plan.<\/span><\/p>\n<h2><b>What is a Hospital Marketing Plan?<\/b><\/h2>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/hospital-advertising\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Advertising your hospital<\/span><\/a><span style=\"font-weight: 400;\"> is about reaching the right audience at the right time and place. To do so effectively, you can\u2019t just take shots in the dark and hope it works. That\u2019s why creating a marketing plan is critical. Simply put, a healthcare marketing plan details the organization\u2019s strategic outreach and communications to attract, guide, and engage consumers seeking healthcare services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll also want to create a <a href=\"https:\/\/www.tegna.com\/advertise\/what-is-media-planning-the-ultimate-guide-to-success\/\" target=\"_blank\" rel=\"noopener\">media plan<\/a> to determine which channels are best suited for your company. Whether you&#8217;re advertising <a href=\"https:\/\/www.tegna.com\/advertise\/tips-for-advertising-locally\" target=\"_blank\" rel=\"noopener\">locally or nationally<\/a>, finding the right distribution channels for your advertisements is important.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unique to each brand, an effective hospital marketing plan usually consists of the following:<\/span><\/p>\n<ul>\n<li><strong>Brand Identity:<\/strong> Effective marketing plans often include a SWOT Analysis (strengths, weaknesses, opportunities, threats) to help identify brand goals.<\/li>\n<li><b>Brand Goals and Objectives: <\/b>SMART goals (Specific, Measurable, Achievable, Realistic, Time-based) often include treating new or loyal patients, improving patient education, raising awareness, building trust, and increasing donations.<\/li>\n<li><b>Target Audiences<\/b><b>:<\/b> A persona profile or demographics of your ideal customer\/patient.<\/li>\n<li><b>Research and Data<\/b><b>:<\/b> Healthcare marketers rely on data storytelling to reach their target audience more than any other industry.<\/li>\n<li><b>Media Plan and Marketing Platforms: <\/b>An outline of the who, what, when, where, why, and how your brand intends to reach its target audience, often including a budget.<\/li>\n<li><b>Measures of Success: <\/b>An effective healthcare marketing plan means success for your medical practice. What metrics will you use to gauge if your marketing moves the needle?<\/li>\n<\/ul>\n<h2><b>What are the Advantages of Creating a Hospital Marketing Plan?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every healthcare provider will have unique challenges and goals, from education and awareness to staying competitive and recruiting. An effective marketing plan has plenty of health benefits for hospitals nationwide.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Drive Brand Awareness:\u00a0<\/b><b><\/b><span style=\"font-weight: 400;\">A hospital can\u2019t operate without patients &#8211; and patients need to know about your hospital so they can be treated there. With the right frequency, reach, and creativity, your hospital will be top of mind when seeking healthcare.<\/span><\/p>\n<p><b>Increase Fundraising Efforts:\u00a0<\/b>An effective campaign will drive brand awareness and bring in monetary ROI in terms, and<span style=\"font-weight: 400;\">\u00a0it can also help those in serious need.<\/span> <span style=\"font-weight: 400;\">For example, most of St. Jude\u2019s operating funds are raised by private donations, making it possible for affected families never to receive a treatment bill. In teaming up with <a href=\"https:\/\/www.abc10.com\/advertise\" target=\"_blank\" rel=\"noopener nofollow\">TEGNA\u2019s ABC10 in Sacramento<\/a>, the marketing plan helped to raise $755,500 for St. Jude Research through promotion via news stories, event announcements, and educational segments.<\/span><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/healthcare-consumer-2\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12324\" src=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-720x186.jpg\" alt=\"Download Checking the Pulse of Today's Healthcare Consumer\" width=\"720\" height=\"186\" srcset=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-720x186.jpg 720w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-320x82.jpg 320w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min.jpg 970w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<h2><b>How Do You Write a Hospital Marketing Plan?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Any good plan starts with an outline, and<\/span> <a href=\"https:\/\/blog.hubspot.com\/marketing\/marketing-plan-template-generator\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">Hubspot has great templates to help you get started<\/span><\/a><span style=\"font-weight: 400;\">. The outline should consist of a business summary, SWOT analysis, SMART brand goals and objectives, target audience personas and demographics, competitive analysis, market strategy, budget, marketing channels, and how to plan to measure success.<\/span><\/p>\n<h2><b>Components of a Hospital Marketing Plan<\/b><\/h2>\n<p><b><\/b> <b>Brand Goals &amp; Objectives:\u00a0<\/b><span style=\"font-weight: 400;\">What is your brand trying to achieve? Treat new patients? Educate audiences on a particular disease or condition? Increase donations?<\/span><\/p>\n<p><b>Persona Development: <\/b><span style=\"font-weight: 400;\">Who is most likely to use your services? Is it mothers with children who have a tendency to fall off the monkey bars? Is it seniors looking to be proactive with heart health? Or is it the<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/millennial-study\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">millennial<\/span><\/a><span style=\"font-weight: 400;\"> who believes mental health is just as important as physical health? <a href=\"https:\/\/www.tegna.com\/advertise\/how-to-create-marketing-persona-profiles\/\" target=\"_blank\" rel=\"noopener\">Creating persona profiles<\/a> is a great way to help understand your target audience and the best way to reach them with advertising.<\/span><\/p>\n<p><b>Research &amp; Justifications: <\/b><span style=\"font-weight: 400;\">Every good marketing plan is backed by data and research, which informs the strategy behind the plan. For example, TEGNA\u2019s new e-book,<\/span> <em><a href=\"https:\/\/www.tegna.com\/advertise\/healthcare-consumer\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Checking the Pulse of Today\u2019s Healthcare Consumer<\/span><\/a><\/em><span style=\"font-weight: 400;\">, shows consumers are frustrated with a lack of transparency surrounding costs. This indicates that a good marketing campaign will communicate how the brand alleviates this pain point.<\/span><\/p>\n<p><b>Marketing Channels: <\/b><span style=\"font-weight: 400;\">What platforms will best reach your target audience? Is it <a href=\"https:\/\/www.tegna.com\/advertise\/the-ultimate-guide-to-tv-advertising\/\" target=\"_blank\" rel=\"noopener\">TV advertising<\/a>? What about Streaming TV platforms? Local news and lifestyle show appearances? A one-size-fits-all approach won\u2019t work here, and a variety of effective advertising platforms will be revealed in the research process. You\u2019ll also want to create a media plan to<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>Measurement: <\/b><span style=\"font-weight: 400;\">When treating patients, you follow up to see the results. If they feel better, you know the treatment worked. If they don\u2019t, you alter the treatment plan. The same goes for marketing. How will you measure results? What do you consider a successful campaign? If your goal is patient education, will you measure that in impressions or website traffic? Knowing which platform or creative delivers the best results means you can continually optimize your campaign, leading to even better outcomes.<\/span><\/p>\n<h2><b>5 Tips for Creating Your Hospital Marketing Plan<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every healthcare provider will have unique challenges and goals. Still, there are a few universal findings from<\/span> <em><a href=\"https:\/\/www.tegna.com\/advertise\/healthcare-consumer-2\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Checking the Pulse of Today\u2019s Healthcare Consumer<\/span><\/a><\/em><span style=\"font-weight: 400;\"> that can benefit a hospital\u2019s marketing and advertising messages:<\/span><\/p>\n<h3><b>1. Understand Your Target Market<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When designing a hospital marketing plan, it should match the needs of your target audience. For example, consider the following:<\/span><\/p>\n<ul>\n<li><b>Encourage the return to in-person care. <\/b>Reassure consumers with the benefits and perks of the in-office experience. For example, you can use TV\u2019s visual medium to show off visual displays with predicted \u2013 and short \u2013 wait times and elevate awareness of how this tech will improve the overall patient experience. \u200b<\/li>\n<li><b>Increase transparency around costs to help avoid sticker shock. <\/b>Explore payment plan options to help consumers better afford costly procedures or highlight a sliding scale for those without insurance.<\/li>\n<\/ul>\n<h3><b>2. Differentiate Your Hospital<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Less than half of patients understand what differentiates the hospitals in their area. Therefore,\u00a0 hospitals have a major opportunity to highlight competitive differentiation using cross-platform video storytelling. Hospitals should \u200bconsider lifestyle integrations with trusted TV partners to help contextualize the hospital\u2019s critical role in its community.\u200b<\/span><\/p>\n<h3><b>3. Leverage Local Advertising<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Local news channels are vital for communities to receive patient education, as 55% of consumers learn about the latest health information from their local news. Additionally, 60% of consumers who get health information from local news trust brands that advertise in its content. These stations have earned the trust of their viewers and can amplify\u200ba hospital\u2019s message at scale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Methodist Healthcare in San Antonio partnered with KENS5 to help get the word out about the regional healthcare network\u2019s community initiatives &#8211; and the campaign was a success.<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/good-work-fostering-healthy-partnerships-with-methodist-healthcare\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Click here to watch as Mike Malo, former VP of Marketing for Methodist Healthcare, tells us more about his relationship with TEGNA\u2019s KENS5.<\/span><\/a><\/p>\n<h3><b>4. Utilize Storytelling<\/b><\/h3>\n<p><b><\/b><span style=\"font-weight: 400;\">When audiences become captivated and emotionally connected to an ad, it improves brand awareness and ad recall and increases purchase intent. Before the pandemic, creative that performed well told a patient\u2019s story. During the pandemic, the best-performing ads focused on health and wellness \u2013 things like how to keep yourself safe. In 2023, we\u2019re seeing that viewers want to hear a caregiver\u2019s perspective as much as they want to hear the patient\u2019s.<\/span><\/p>\n<h3><b>5. Define Key Metrics &amp; Measure Results<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Gartner reveals that only 53% of decisions are influenced by marketing analytics. Although marketers strive to be data-driven, cognitive bias and data management prevent obstacles. A marketing attribution tool &#8211; such as<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/attribution\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">TEGNA Attribution<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; can help companies overcome some of these hurdles by providing information related to campaigns in a clear and digestible format. With marketing measurement, teams can determine which campaigns were successful.<\/span><\/p>\n<h2><b>Learn How TEGNA Can Support Hospital Marketing Plans<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Large audiences, trustworthy content to align with, high recall, emotional connections, extended reach, and opportunities to create more than just a regular commercial are just a few of the factors that make TV advertising so effective.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Advertising, especially alongside trusted local news broadcasts, reaffirms a brand\u2019s place in the community and showcases that your brand can also be trusted with the right amount of frequency and exposure to target audiences. By aligning with the unique content opportunities that TEGNA offers, your healthcare brand has an opportunity to be the talk of the town.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From media planning, reaching target audiences, developing creative, and being your brand\u2019s champion, TEGNA delivers proven results through simplified multi-platform advertising solutions that connect your business to the audiences that matter most via<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/broadcast\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Broadcast TV<\/span><\/a><span style=\"font-weight: 400;\">,<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/streaming\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">OTT Advertising<\/span><\/a><span style=\"font-weight: 400;\">, and<\/span> <a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/digital\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Digital Solutions<\/span><\/a><span style=\"font-weight: 400;\">, including Targeted Display and Retargeting,\u200b as well as campaign measurement \u200band optimization with \u200b<\/span><a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/attribution\/\"><span style=\"font-weight: 400;\">TEGNA Attribution<\/span><\/a><span style=\"font-weight: 400;\">. \u200bTEGNA stations also offer a variety of customizable content sponsorships, as illustrated above.<\/span><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Let\u2019s get in touch<\/span><\/a><span style=\"font-weight: 400;\"> if you\u2019re thinking of amplifying your hospital brand\u2019s TV efforts or joining TEGNA affiliates to serve the greater good of our communities.<\/span><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/healthcare-consumer-2\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12324\" src=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-720x186.jpg\" alt=\"Download Checking the Pulse of Today's Healthcare Consumer\" width=\"720\" height=\"186\" srcset=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-720x186.jpg 720w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min-320x82.jpg 320w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/04\/46108-In-article-CTA-banner-min.jpg 970w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<h2><b>Frequently Asked Questions<\/b><\/h2>\n<h3><b>What Is Healthcare Marketing?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A healthcare marketing plan details the organization\u2019s strategic outreach and communications to attract, guide, and engage consumers seeking healthcare services.\u00a0<\/span><\/p>\n<h3><b>Why Is Healthcare Marketing Important?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Not only will an effective healthcare marketing campaign attract, guide, and engage consumers seeking healthcare services, but it can also help those in serious need by helping to increase donations to specific causes and foundations.<\/span><\/p>\n<h3><b>What is the Hospital Marketing Mix?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Generally, a marketing mix looks to communicate the four Ps of marketing: product, price, place, and promotion. Healthcare, however, adds three more elements to the mix: packaging, positioning, and people.<\/span><\/p>\n<h3><b>What are Some Healthcare Marketing Strategies?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A healthcare marketing plan details the organization\u2019s strategic outreach and communications to attract, guide, and engage consumers seeking healthcare services. A marketing mix can include a variety of tactics, including, but not limited to, <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/the-ultimate-guide-to-tv-advertising\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">TV advertising<\/span><\/a><span style=\"font-weight: 400;\">, Streaming TV advertising, digital ads, radio, email marketing, social media, and print media.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you creating a hospital marketing plan? Here are a few key strategies to consider. Learn more about target markets, local advertising, differentiation, and more!<\/p>\n","protected":false},"author":4,"featured_media":12349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[84],"tags":[128],"class_list":["post-12333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health-care","tag-hospital-marketing-plan","wpautop"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts\/12333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/comments?post=12333"}],"version-history":[{"count":0,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts\/12333\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/media\/12349"}],"wp:attachment":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/media?parent=12333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/categories?post=12333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/tags?post=12333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}