
{"id":12747,"date":"2023-09-08T09:42:51","date_gmt":"2023-09-08T16:42:51","guid":{"rendered":"https:\/\/tegnacorpstage.wpengine.com\/advertise\/?p=12747"},"modified":"2023-10-10T09:05:10","modified_gmt":"2023-10-10T16:05:10","slug":"crafting-a-marketing-strategy-for-hotels-resorts","status":"publish","type":"post","link":"https:\/\/www.tegna.com\/advertise\/hotel-and-resort-advertising","title":{"rendered":"Crafting a Marketing Strategy for Hotels &#038; Resorts"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In the dynamic and competitive world of hospitality, attracting and retaining guests requires more than just offering comfortable accommodations and stunning views. It demands a well-defined and carefully executed marketing strategy that resonates with your target audience, communicates your property&#8217;s unique value, and ultimately drives bookings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you&#8217;re managing a luxurious beachfront resort or a cozy boutique hotel nestled in the heart of the city, this guide, which includes valuable insights from TEGNA\u2019s new e-book, <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Understanding Today\u2019s Leisure Traveler<\/span><\/i><\/a><span style=\"font-weight: 400;\">, will walk you through the essential steps and tactics to create a compelling marketing strategy that sets you apart from the competition and keeps your occupancy rates soaring.<\/span><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12735\" src=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg\" alt=\"Leisure Travel Download\" width=\"720\" height=\"188\" srcset=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg 720w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-320x83.jpg 320w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download.jpg 970w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<h2><b>What is a Marketing Strategy for Hotels and Resorts?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Travel and tourism\u2019s rebound is in full effect, making now the perfect time to craft or refresh marketing and advertising campaigns. A well-crafted marketing strategy is a roadmap for success in an industry with fierce competition and high customer expectations. It will outline your approach and tactics to promote offerings, engage with potential guests, and drive bookings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An effective strategy will also understand the target market, identify unique selling points, select the most effective marketing channels, and create compelling campaigns that resonate with potential guests. It will also focus on building lasting relationships with existing guests, fostering loyalty and positive word-of-mouth recommendations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From traditional methods like <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/the-ultimate-guide-to-tv-advertising\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">television advertising<\/span><\/a><span style=\"font-weight: 400;\"> to modern digital strategies, a hotel or resort&#8217;s marketing strategy is a dynamic blend of creativity, data analysis, and customer-centric initiatives that collectively contribute to its growth and sustainability.<\/span><\/p>\n<h2><b>What is the Hotel Marketing Mix?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The hotel marketing mix encompasses a range of tools and channels that hotels and resorts can utilize to connect with potential customers. These tools help create <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/what-is-brand-lift-why-should-my-business-measure-it\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">brand awareness<\/span><\/a><span style=\"font-weight: 400;\">, engage audiences, and drive bookings.<\/span><\/p>\n<h3><b>Television<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Television advertising remains a powerful medium for hotels and resorts to reach a wide audience. You can showcase your property&#8217;s unique features and amenities through visually appealing commercials, content sponsorships such as weather and traffic reports with your local news station, or appearances on Lifestyle shows to really show off the experience you provide guests.\u00a0<\/span><\/p>\n<h3><b>Streaming<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As a perfect complement to linear TV, streaming platforms offer an extended reach to get in front of audiences consuming content via streaming. Like broadcast TV, you can create engaging videos that leave a lasting impression on viewers and creatively show off all your offerings and experiences.\u00a0<\/span><\/p>\n<h3><b>Digital<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.tegna.com\/advertise\/digital-marketing-for-resorts-5-tips-strategies\/\" target=\"_blank\" rel=\"noopener\">Digital marketing for hotels and resorts<\/a> encompasses various online channels, including digital ads such as pre-roll, <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/contextual-advertising\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">contextual<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/native-advertising-defined-explored\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">native advertising<\/span><\/a><span style=\"font-weight: 400;\">. These platforms allow you to reach potential guests while they\u2019re browsing the internet, providing an additional touchpoint to TV and streaming campaigns. Consider investigating <a href=\"https:\/\/www.tegna.com\/advertise\/local-digital-advertising\" target=\"_blank\" rel=\"noopener\">local digital strategies<\/a> to further build more personal connections with consumers and to reinforce the brand message. <\/span><\/p>\n<h3><b>PPC<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Pay-per-click advertising enables hotels and resorts to place ads on search engines and pay only when users click. This targeted approach ensures that your ads reach users actively seeking accommodations.<\/span><\/p>\n<h3><b>Social Media<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Social media platforms provide an opportunity to engage with potential guests personally. By sharing captivating content, hotels can build a loyal online community.<\/span><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/travel\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12735\" src=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg\" alt=\"Leisure Travel Download\" width=\"720\" height=\"188\" srcset=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg 720w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-320x83.jpg 320w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download.jpg 970w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<h2><b>Steps to Creating a Hotel Marketing Strategy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Crafting an effective marketing strategy requires careful planning and execution. Here&#8217;s a step-by-step guide for hotels and resorts to get started:<\/span><\/p>\n<h3><b>Understand Your Target Market<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Using <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/get-to-know-your-customers-with-data\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">customer data<\/span><\/a><span style=\"font-weight: 400;\"> to create <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/how-to-create-marketing-persona-profiles\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">persona profiles<\/span><\/a><span style=\"font-weight: 400;\"> is a great way to identify your ideal guests and understand their preferences, behaviors, and demographics. You can also pull insights from \u201c<a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\"><em>Understanding Today\u2019s Leisure Traveler<\/em><\/a>,\u201d which found: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Older generations tend to travel to check places off a bucket list\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Younger generations want experiences that contribute to their overall identity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media inspires 75% to travel to a specific destination<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">48% want to travel somewhere they can show off on social media<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When it comes to spending on travel, 76% expect inflation to impact travel in the coming year, therefore:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1 in 3 are changing travel plans, staying close to home in response to inflation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">3 in 5 are swayed by deals and discounts when booking travel<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">More travelers are booking directly with vendors to access benefits, like loyalty perks and special offers, and to avoid extra fees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Top-notch service is always expected, even in the absence of a five-star hotel rating<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Want to know more about the specific demographics of these travel-intenders? <a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\">Download \u201c<\/a><\/span><i><span style=\"font-weight: 400;\">Understanding Today\u2019s Leisure Traveler<\/span><\/i><span style=\"font-weight: 400;\">\u201d for a deep dive into their demographics.\u00a0<\/span><\/p>\n<h3><b>Create a Media Plan<\/b><\/h3>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/what-is-media-planning-the-ultimate-guide-to-success\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Media planning<\/span><\/a><span style=\"font-weight: 400;\"> involves finding the best channels for reaching your target audience, allocating budgets, setting timelines, and defining KPIs to maximize ROI. To develop a comprehensive media plan, determine where and how your target audience consumes media. These include television, <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/premion-2-in-3-advertisers-using-ctv-ott-will-increase-spending\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">OTT\/streaming platforms<\/span><\/a><span style=\"font-weight: 400;\">, podcasts, digital advertising, and email campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve found that travel video content is reliably popular, as 83% of Americans watch some form of travel content: Reviews (44%), social media videos (41%), ads (23%), and local news (20%).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Local news is an exciting option to explore, as viewers rely on local news stations to educate them about nearby tourist activities (59%) and the latest travel trends (44%). Viewers are also more likely to trust travel recommendations from local news over national news.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a 2022 study by Gallup and Knight Foundation on trust in media, high emotional trust in local news organizations was double that of national news counterparts. Additionally, Trust extends to brands that advertise within local news content, and local news viewers are more likely to notice those brands.<\/span><\/p>\n<h3><b>Create Compelling Ads<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Crafting the perfect creative for your ad campaign can be a challenging task. How do you know what your target audience wants to see? We\u2019ve uncovered some insights from the sightseers, tourists, passengers, visitors, and globetrotters. Here\u2019s what they had to say when we asked, \u201cIf you were to create your ideal vacation commercial, what would it include?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, using insights found in \u201c<\/span><a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">Understanding Today\u2019s Leisure Traveler<\/span><\/i><\/a><span style=\"font-weight: 400;\">\u201d show that travel and tourism brands should consider the following when crafting creative:\u00a0<\/span><\/p>\n<ul>\n<li><b>Focus on Relaxation: <\/b><span style=\"font-weight: 400;\">Americans travel for wellness &#8211; to reduce stress, relax, and improve their mood. Highlight how the experience &#8211; from booking to returning home &#8211; is free of worry and aggravation. <\/span><\/li>\n<li><b>Appeal to Hometown Tourists: <\/b><span style=\"font-weight: 400;\">We\u2019re seeing a rise in staycations as Americans opt to stay closer to home amid economic concerns. If your brand typically caters to out-of-town visitors, you can attract locals by promoting special exclusive discounts for residents.<\/span><\/li>\n<li><b>Five-Star Messaging: <\/b><span style=\"font-weight: 400;\">More than ever, travel intenders rely on reviews to drive their decision-making. By utilizing real reviews and testimonials in messaging, your brand can showcase specific ways you exceed expectations, assuaging concerns around declining service levels. <\/span><\/li>\n<li><b>Bring Friends &amp; Family Together: <\/b><span style=\"font-weight: 400;\">Reconnecting with friends and family will motivate more Americans to travel in the coming year. If your casino offers group discounts and\/or spaces for large gatherings, messaging around these kinds of accommodations is recommended. <\/span><\/li>\n<li><b>The Power of Video, Trust, &amp; Scale: <\/b><span style=\"font-weight: 400;\">Travel video content is undeniably popular. As a marketing medium, video has unmatched power to provoke feelings of wanderlust. Video\u2019s ability to influence travel planning and purchase intent reinforces the need for a holistic video strategy.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Interested in more best practices for crafting the perfect ad creative? <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/how-to-make-strong-creative-for-tv-ads\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Click here to see tips and tricks from one of TEGNA\u2019s best.\u00a0<\/span><\/a><\/p>\n<h3><b>Test and Refine<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Use measurement tools like <a href=\"https:\/\/www.tegna.com\/advertise\/solutions\/attribution\/\" target=\"_blank\" rel=\"noopener\">TEGNA Attribution<\/a> and Google Analytics to know how well your campaigns are performing. These tools will help you collect data, analyze metrics, and refine your strategy based on real-time feedback. Be sure to monitor the performance of your chosen marketing channels constantly. Adapt your plan to capitalize on successful tactics and improve those that need enhancement.<\/span><\/p>\n<h2><b>The Best Marketing Tactics for Hotels and Resorts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The best marketing tactics for hotels and resorts are a combination of strategies that leverage the unique aspects of the hospitality industry to attract and engage guests. Here are some highly effective tactics that can make a significant impact:<\/span><\/p>\n<h3><b>Partner with Local News Organizations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Collaborating with local news outlets can give your establishment valuable community exposure. Feature stories, interviews, and coverage of special events hosted at your hotel or resort can enhance your brand&#8217;s visibility and credibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Need more convincing? \u201c<a href=\"https:\/\/www.tegna.com\/advertise\/travel\" target=\"_blank\" rel=\"noopener\"><em>Understanding Today\u2019s Leisure Traveler<\/em><\/a>\u201d found that viewers rely on and trust local news stations to educate them on nearby tourist activities and the latest travel trends.\u00a0<\/span><\/p>\n<h3><b>Leverage the Halo Effect<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Align your experience with positive and reputable associations. Partnering with well-regarded events, organizations, or influencers can enhance your property&#8217;s credibility, creating a positive <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/halo-effect\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">halo effect<\/span><\/a><span style=\"font-weight: 400;\">, enhancing your establishment&#8217;s reputation, and making it more appealing to potential guests.<\/span><\/p>\n<h3><b>Combine the Power of TV with Digital Platforms<\/b><\/h3>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/cross-channel-marketing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Cross-channel marketing<\/span><\/a><span style=\"font-weight: 400;\"> is an excellent way for brands to communicate effectively with customers across different marketing channels. A local news partnership can provide more than TV advertising. A good local media partner will work with you to create a cross-channel campaign that may include other great local tactics, including lifestyle segments, content sponsorships (think <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/sunny-skies-ahead-benefits-of-advertising-and-aligning-with-tegnas-accurate-real-time-weather-forecasts\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">weather<\/span><\/a><span style=\"font-weight: 400;\"> and traffic reports), <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/what-is-geofencing-and-why-does-your-business-need-it\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">location-based advertising<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/contextual-advertising\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">contextual<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/native-advertising-defined-explored\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">native advertising<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h2><b>Book TEGNA for Your Next Campaign<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ready to make the most of the rebounding travel and tourism industry? With the right approach and a dash of local charm, your campaign can impact your brand and customers. With TEGNA, we can help craft an irresistible campaign that captivates your local audience, taps into emerging trends, and showcases the wonders of your community &#8211; from beginning to end. <\/span><a href=\"https:\/\/www.tegna.com\/advertise\/contact\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Let\u2019s get in touch to start planning our journey together.<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.tegna.com\/advertise\/travel\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12735\" src=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg\" alt=\"Leisure Travel Download\" width=\"720\" height=\"188\" srcset=\"https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-720x188.jpg 720w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download-320x83.jpg 320w, https:\/\/www.tegna.com\/advertise\/wp-content\/uploads\/sites\/2\/2023\/09\/Leisure-Travel-Download.jpg 970w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s essential for hotels and resorts to create a cohesive marketing plan to better connect with potential customers. Learn more about the tactics to use alongside some examples here.<\/p>\n","protected":false},"author":4,"featured_media":12748,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[54,52,88],"tags":[193,192],"class_list":["post-12747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beingoodcompany","category-best-practice-tips","category-travel-tourism","tag-marketing-strategies-for-hotels-and-resorts","tag-otel-marketing-strategy","wpautop"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts\/12747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/comments?post=12747"}],"version-history":[{"count":0,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/posts\/12747\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/media\/12748"}],"wp:attachment":[{"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/media?parent=12747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/categories?post=12747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tegna.com\/advertise\/wp-json\/wp\/v2\/tags?post=12747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}